Kibble Pet Grooming's Service Terms & Conditions

1.  I hereby hold harmless and indemnify KP Groom LLC, its affiliates and subsidiaries (collectively referred to as “Kibble Pet”) from any and all liabilities, financial or otherwise, for injuries to myself, my pet(s), or any other property of mine which may arise from services that are rendered by Kibble Pet or as a consequence of my association with Kibble Pet except to the extent caused by gross negligence, bad faith, or intentional misconduct of the Indemnified Parties.

2.  I waive any and all claims, actions, or demands of any nature, either foreseen or unforeseen, that I may have against Kibble Pet its agents, servants, and/or employees from any and all claims which may arise, except to the extent caused by gross negligence, bad faith, or intentional misconduct of the party(ies).

3.  I hereby authorize Kibble Pet to do whatever they deem reasonably necessary for the safety, health, and well-being of my pet while under their care.

4.  Should I be unhappy with a groom for any reason, I will contact the facility within twenty-four hours to advise of any issues. Kibble Pet is not responsible for any complaints after the twenty-four hour time frame and any corrective services will be billed to customer.

5.  I understand if my pet(s) have matting, the groomer will assess the severity and determine if brushing out is a safe option. If dematting is safe, an additional fee of $15 per 15 minutes will be added to the final bill. I understand if matting is too severe and not recommended, the groomer shave my pet’s coat with my verbal or written confirmation. I understand Kibble Pet is not responsible for agitated skin due to hair matting, “pink skin” due to sensitivity, welts, or clipper abrasions as a result of having to shave the hair down to the skin leaving 1/8” or less.

6.  I understand if any fleas or ticks are found on my pet(s) a $10 fee will be added for each Flea/Tick Citrolux bath. Kibble Pet will only remove up to two ticks from any pet before recommending going to a veterinary clinic for further treatment.

7.  I understand payment is due at the time services are rendered and I acknowledge that my dog(s) will not be released to me until all charges are paid in full.

8.  I understand that a daycare fee of $20 will be added to my final bill if my pet(s) are picked up more than three hours after being notified of the service(s) completion. I hereby authorize Kibble Pet to board my pet(s) at Barking Hound Village should I not pick up my pet(s) by the end of business day. Boarding fees will be at Barking Hound Village’s nightly rate.

9.  I understand that a daycare fee of $20 will be added to my final bill if my pet(s) are picked up more than three hours after being notified of the service(s) completion. I hereby authorize Kibble Pet to board my pet(s) at Barking Hound Village should I not pick up my pet(s) by the end of business day. Boarding fees will be at Barking Hound Village’s nightly rate.

By digitally signing Kibble Pet Grooming's New Client Form, I acknowledge that I have read this agreement and release of liability in its entirety and agree to the terms. This agreement shall be binding for every time services are rendered by KP Groom LLC, its affiliates and subsidiar- ies (collectively referred to as “Kibble Pet”) on my behalf.